PUBLIC OFFER AGREEMENT
In accordance with Article 369 of the Civil Code of the Republic of Uzbekistan, this document constitutes a public offer for concluding a service contract for the preparation and delivery of products under the “Besh Qozon” trademark. Delivery is carried out via a unified call center or the mobile application (“Besh Qozon”). This document becomes effective from the moment an order is placed and the contract is concluded with a branch operating under the “Besh Qozon” trademark.
The terms of the concluded agreement are defined in accordance with the additional information provided in the mobile application (product price, delivery service fee, product description, and other conditions), provided such information does not contradict the terms of this public offer accepted by the customer.
The Executor (Service Provider) reserves the right to unilaterally amend this Agreement.
All materials presented in the mobile application or other information sources are for informational purposes only and may not provide complete and accurate information regarding the characteristics and quality of the product, even if colors, sizes, and shapes are indicated.
1.1. Courier Service – Individuals providing delivery services on behalf of the Seller or its employees.
1.2. Seller – A legal entity established in accordance with the legislation of the Republic of Uzbekistan and engaged in the sale of products.
1.3. Customer – A legal representative or a competent individual who concludes a delivery contract with the Seller for non-commercial purposes (personal, family, household). Acceptance of this offer implies full agreement.
1.4. Phone – 71 200 94 44
1.5. Mobile App – The Besh Qozon mobile application.
1.6. Product – The items offered in the mobile application. The actual product may differ from the image shown.
2.1. Both the Seller and the Customer confirm that they have the legal capacity and rights to conclude and fulfill this Agreement.
2.2. The Customer must review all terms of this offer, including product information, loyalty programs, privacy policy, and user agreements.
2.3. The Seller reserves the right to amend this offer. The Customer is responsible for independently tracking changes.
2.4. Placing an order signifies acceptance of all the terms listed above.
2.5. The Agreement is considered concluded when the Customer places an order.
2.6. This offer is valid indefinitely unless otherwise specified.
3.1. The Seller sells the product at prices indicated in the mobile app and delivers it via courier. The Customer agrees to pay and accept the product under this offer.
3.2. Ownership is transferred to the Customer upon delivery.
4.1. The Seller may send promotional or informational messages via electronic means if consent is given.
4.2. The Customer may opt out of these messages at any time.
4.3. The Seller may contact the Customer for market research or dispute resolution without prior consent.
4.4. Service notifications related to order status and processing cannot be refused and are required for proper execution.
5.1. Orders can be placed via phone or the mobile app.
5.2. The Customer must provide accurate information.
5.3. For questions, the Customer should contact the Seller before placing an order.
5.4. Only available products may be ordered.
5.5. The Seller may record phone calls for quality control.
5.6. A personal account is created upon completing the order form.
5.7. If an item is unavailable, the Customer is informed within 30 minutes.
5.8. The Seller may temporarily suspend orders due to technical issues or resource shortages.
6.1. Delivery is made to the Customer’s specified address.
6.2. Delivery is available within the designated zone and operating hours.
6.3. Fee: 10,000 UZS for the first 4 km, 1,500 UZS for each additional km.
6.4. Estimated delivery time: 40 minutes (up to 90 minutes in exceptional cases).
6.5. If the Customer is unreachable, the Seller may cancel the order.
7.1. Prices are determined by the Seller and shown in the app.
7.2. Payment methods:
7.2.1. Cash – Paid to the courier upon delivery.
7.2.2. Bank Card – Paid online after order confirmation.
7.3. The courier may request ID verification for card payments.
7.4. Once the product is delivered, the Seller’s obligations are considered fulfilled.
8.1. Quality products cannot be returned or exchanged.
8.2. The product must match the description provided at the time of order.
8.3. The Customer must inspect the order within 10 minutes of delivery.
8.4. If the product is defective or incorrect, the Customer may request a replacement within 1 hour.
9.1. Neither party is liable for obligations not fulfilled due to force majeure events (strikes, floods, fire, war, etc.).
10.1. Obligations begin when an order is placed and end when all terms are fulfilled.
10.2. Disputes will first be resolved via negotiation.
10.3. If unresolved, disputes may be brought before authorities or court.
11.1. This Agreement is an official public offer.
11.2. If any clause is invalidated by a court, the rest remain in force.
